Live Arrival Guarantee
Animals are guaranteed live arrival. If there is any problem, all claims must be called within 72 hours of delivery. If an animal arrives dead, the animal must be sent back at buyers expense. Credit will be issued after inspection. We are not responsible for damage or delays in shipping We urge all our buyers to take out insurance on there package before shipping.

Product Guarantee
All products are guaranteed to arrive in good working condition. If there is any problem, all claims must be called within 72 hours of delivery. We are not responsible for damage or delays in shipping We urge all our buyers to take out insurance on there package before shipping.

Payment Methods
We accept the following payments, Visa, MasterCard, check, money order, or paypal.
Please call to arrange payment.

Our Return Policy
We will accept any non living product in its original package for up to 30 days from the date of shipment. Before returning any product, you will need to call to arrange a return. We charge a 20% restocking fee for all returned orders. Buyer is responsible for shipping back to us. Credit will be given for all returns.

Privacy Policy
We do not share the information gathered through this web site with any other 3rd party without your express consent. All payment information entered through this web site is done so through a secure server with SSL encryption.

Ordering Questions
If you have special questions about ordering, please give us a call. Our office hours are Monday through Friday 11:00am to 6:00pm EST.